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Job IT HELP DESK in a MULTINATIONAL COMPANY
Industry FMCG
Country ROMANIA
Offer - Multinational company (FMCG field) wIth great career opportunity
- good salary package
- yearly bonuses
- initial and periodical trainings

INTERESTED CANDIDATES ARE KINDLY REQUIRED TO SEND THEIR APPLICATION TO MRS. ISABELLA BERGHOFFER - mail : iberghoffer@royaltyjobs.com
Functions - Investigate and solve requests from employees  related to hardware and software issues
- Document cases for each incident, follow up case status
- Support all company users in related IT issues
- Administrative work for Help Desk needs
- Install new computer hardware and software accordingly to standard procedures and test their functionality according to operational procedures
- Contribute to user training and make recommendations about system upgrades.

Requirements - Good knowledge on Support processes and Workstation support
- Basic understanding of the Network topology & network connectivity(LAN/WAN), switching & routing and Server operations
- Problem Solving Skills
- Strong Customer orientation skills
- English language - advanced

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